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Feasibility Study: How to Conduct RPA Process Assessment

Feasibility Study – It is very essential for us to understand the process or the use-case is fit for automation or not, we call them as Automation candidates. Many times, people try to automate all the processes and half -way they realize that it is not suitable for Automation and thus resulting in the waste of time, money and resources. Hence, it is very important to ascertain the type of processes whether that fits for automation or not. If any of you is new to Automation, then I would suggest you to go with a simple, sequential and straight-forward process. In this article we are covering 

What is RPA Analysis?

What are the steps in feasibility analysis? 

How do we measure RPA Success?

What is an RPA Feasibility Assessment (Feasibility Study)?

Imagine you have a task where employees spend hours copying data from one system and pasting it into another. RPA feasibility assessment would look into whether a robot could do this job faster and without errors. We study the process in detail, checking if it can be automated with RPA tools and if it’s worth it. For example, if you run a customer support center, you might wonder if RPA can handle routine inquiries, like password resets, without human intervention.

This involves getting input from the people who do the job every day, as well as experts who know the process inside out. The goal is to figure out if RPA can make things smoother and more efficient.

It’s like asking, “Can RPA be our problem-solving superhero for this job?”

Feasibility Study

What are the steps in feasibility Study?

Here are a few points or checklists that you can ascertain whether a process can be automated or not:

Is the identified process repetitive?

If any process is one time activity, then there is no use of Automating the process. It’s better to perform the process manually rather than investing time and resources for Automation. If it is repetitive, then it can be Automated as it yields good ROI and provides value to the business.

Is the identified process structured?

If a process can be recorded or documented, defined and is in proper sequence, then it is a good candidate for Automation.

Process Steps or Decision logic’s are clear?

Many a times, business SMEs take their decision based on their experience, if there is no clear logics on decision or the steps are not clear and can’t be defined or recorded, then the process is not suitable for Automation.

Low volume or Super Complex Process

If the use case is super complex, meaning involves lots of Applications, decisions, very lengthy and also volume is very less (meaning 10 to 20 cases per month and takes 20 minutes to complete one case), then it is not suitable for Automation. This type of use case does not yield good ROI and also takes much effort to Automate.

High volume/Low Complex

On the other hand, if the process has high volume and low complexity, meaning very few applications are involved and process steps are simple, straight-forward and can be recorded, then the process is a good candidate for Automation.

Availability of test cases/business SMEs

If there is no sufficient test data covering all kinds of scenarios and also business SMEs are not available to support the Automation plus to validate the Automation, UAT etc., then it will be very difficult to complete the Automation in given timelines.

Other factors

Other factors like usage of third-party applications and its stability, frequent change in the process steps, frequent changes in the applications if it is being used by a lot of other departments, availability of resources etc. to be considered before deciding to Automate the process.

Hope you like this post and have given the helpful information regarding Process Assessment. You can also visit our other Posts  and tutorial videos in our YouTube Channel EasyWay2Learn, based different topics in Robotic Process Automation.